Terms of Service

The use of any services provided by kazersmm ("we", "us", "our") constitutes your agreement to these Terms of Service ("Terms"). By registering an account, accessing our website, or placing any order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use our website or services.

1. Eligibility & Intended Use

You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement. Our services are intended to cosmetically boost metrics on social media accounts (such as followers, likes, and views). You understand that using such services may violate the terms and policies of the relevant social media platforms and that you use our services at your own risk.

2. Changes to Terms, Services & Pricing

We may update or modify these Terms, our services, and our pricing at any time, with or without prior notice. You are responsible for reviewing the Terms before placing each order to ensure you are aware of any changes. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms. Changes in pricing do not affect the validity of our payment and refund rules.

3. Service Description & Limitations

Our services only boost the appearance of your social media accounts and do not guarantee engagement, sales, or any specific business outcome. We do not guarantee that delivered accounts will have profile pictures, bios, posts, or any specific quality characteristics, although we strive to maintain high standards. All metrics delivered are cosmetic in nature and should not be treated as genuine, organic users or activity.

4. No Affiliation with Social Media Platforms

kazersmm is not affiliated with, endorsed by, or sponsored by Instagram, Facebook, X (Twitter), TikTok, YouTube, or any other social media platform. Use of our services may violate the rules or terms of those platforms. You are solely responsible for understanding and accepting any risks associated with such use, including bans, suspensions, or content removal imposed by those platforms.

5. User Responsibilities

You are responsible for providing accurate and complete information, including correct profile links and ensuring your account is public and accessible via URL for the entire duration of service delivery. You agree not to use our services for unlawful purposes or in connection with spam, fraud, impersonation, harassment, or any activity that violates applicable laws or third-party rights. You also agree not to place simultaneous orders from multiple providers/servers for the same page or content, as this can cause delivery issues and inaccurate metrics; such orders are not eligible for refunds.

6. Orders, Delivery & Timeframes

Start times and completion times for all services are estimates only. We do not guarantee that your order will start, process, or finish within a specific timeframe. We reserve the right to change the service type, method of delivery, or route of fulfillment where necessary to complete an order, provided the core result (for example, the number of followers or likes) is substantially similar. Service performance may be affected by platform updates, limits, or other external factors outside our control. Delays or slower-than-expected delivery do not qualify for refunds unless explicitly stated for a specific service.

7. Payments, Balance & Refunds

All prices are subject to change at any time without notice. All deposits made to your kazersmm account are final and non-refundable and may only be used to purchase services listed on our website. If an order is marked "partial" or "canceled" by the system, any eligible amount will be automatically refunded as on-site balance only. Orders with incorrect links, private or restricted accounts, simultaneous orders from multiple providers, or violations of these Terms are not eligible for refunds. Losses or changes caused by platform updates, policy changes, or actions taken by social media platforms are not grounds for refunds.

8. Chargebacks, Disputes & Fraud

By making a payment, you agree not to file disputes or chargebacks against us for any reason. If you initiate a dispute or chargeback, we may suspend or terminate your account, cancel existing and future orders, and remove or reverse delivered metrics where technically possible. Fraudulent activity, including the use of stolen or unauthorized payment methods, will result in immediate account termination and may be reported to payment processors, platforms, and/or law enforcement.

9. Disclaimers, Limitation of Liability & Indemnity

Our website and services are provided "as is" and "as available" without any warranties of any kind, whether express, implied, or statutory, including any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that your accounts or content will be safe from suspension, removal, or penalty by any platform, or that use of our services will result in any particular business outcome.

To the fullest extent permitted by law, kazersmm and its owners, employees, partners, and affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, goodwill, data, or other intangible losses) arising out of or related to your use of or inability to use our services. Our total aggregate liability for any claim is limited to the amount you paid us for the specific order giving rise to the claim.

You agree to indemnify, defend, and hold harmless kazersmm and its owners, employees, partners, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to your use of our services, your violation of these Terms, or your violation of any third-party rights or platform terms.

10. Governing Law, Disputes & Miscellaneous

These Terms are intended to be governed by and construed in accordance with applicable law. Any dispute arising out of or relating to these Terms or your use of our services shall be resolved through the appropriate legal channels. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision shall not be deemed a waiver of such right or provision.

If you have questions about these Terms, please contact us through the support channels or help/FAQ portal listed on our website.

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